Claiming to offer $19 house cleanings, Homeaglow has drawn both praise and serious concern. Complaints have recently surged—many describing the service as misleading, deceptive, or outright scammy. Here's what our research uncovered.

Common Complaints from Customers

1. Hidden subscriptions & unexpected charges

Multiple users report being signed up for ongoing monthly membership fees after using a promotional voucher:

“They charged me 3 times… I never signed up for Homeaglow ‘ForeverClean’… had to dispute via my bank.”

“I tried cancelling but was locked into a 6-month membership with a $150–$300 fee.”

2. Difficulty canceling & aggressive billing

Customers often describe a lack of phone support and large cancellation penalties:

“I cancelled on the same day… two months later they still billed me. My card can’t be removed from their site.”

3. Poor service quality & unprofessional cleaners

Some users mention substandard cleaning and rude or inadequately trained personnel:

“Floors and bathrooms were cleaned; everything else ignored. Billing for a membership I didn’t want.”

Warnings from Review Platforms

Reddit:

“DO NOT USE THIS SERVICE… scammed me out of $703.”

BBB: Dozens of complaints filed under billing issues, highlighting non-responsive customer service.
Sitejabber: Many warn of $19 promotional cleaning turning into recurring $49 monthly charges with high cancel fees.

What Homeaglow Claims

On its own site, Homeaglow positions itself as a legitimate platform:

Claims to offer over 600,000 five-star reviews, and promote vetted, background-checked cleaners
Promises $19-quality cleanings, with recurring services at $18/hr for subscribers

Yet many users argue that this narrative doesn’t match reality—and widely report misleading billing practices and weak support.

Key Takeaways Before You Book

Pros

If transparent about membership, and if you value choosing your own cleaner, Homeaglow may deliver
Some users report smooth experiences and excellent service

Cons

Hidden membership charges (often $49/month) that continue after first clean
High cancellation fees and difficulties removing payment info
Poor support — limited phone access and delayed responses
Inconsistency between marketing promises and actual service

A Smarter Alternative: The CoBuilders

With The CoBuilders, you get clarity, control, and respect:

Zip-based transparent quotes—no hidden fees or auto-renews
Vetted local professionals with reviews and performance tracking
Clear cancellation policies and responsive support
No surprise billing — only charges for services you request

Bottom Line

Is Homeaglow a scam? There’s plenty of evidence suggesting deceptive billing and poor service. Even its own platform admits membership is required—but many customers report surprises.

If you’re seeking a risk-free experience, explore alternatives like The CoBuilders that offer up-front pricing and trusted professionals.